With so many podcasts covering so many topics, I’m sharing three that focus on ideas and issues specific to banking.
WASHINGTON, DC — If you’re like me, The Bill Simmons Podcast makes for convenient listening while out for a run or driving around town. Similarly, I enjoy daily, 15-minute updates on technology trends c/o Techmeme, politically-oriented stories (with healthy doses of humor) from Pod Save America and 20-minute perspectives on global affairs from The Daily. But what about podcasts focused on banking here in the United States? Personally, I found myself listening to three this week that I find compelling.
The Bank Account, produced by attorneys within Bryan Cave Leighton Paisner’s Financial Services practice, provides a weekly perspective on industry-related topics. For a banker seeking regulatory insight, a board member keen on governance issues, or someone wanting to keep up with market trends, this is a good one to save.
The accounting and advisory firm of Porter Keadle Moore recently introduced a podcast focused on innovation in the financial industry. CalledGroundBanking, any beer lover will appreciate the opening to these episodes. While they are still relatively new to the podcast space, check out their Q+A with NBKC Bank about their FinTech Accelerator Program and take a listen to their POV on faster payments with State Bank & Trust.
Finally, I’ve long admired the work of PrecisionLender — a tech company that offers banks a pricing and profitability management platform — and enjoyed their Purposeful Banker podcast series. With 165 episodes under their belt, this could become a valuable tool for bankers competing in the commercial lending world.
In terms of resources, there are so many wonderful places to find new ideas and inspiration. I’m sure there are more podcasts I should listen to — and welcome feedback on what I might add to my saved list. Drop me a line or add a comment below.
Making banking digital, personalized and in compliance with regulatory expectations remains an ongoing challenge for the financial industry. This is just one reason why a successful merger — or acquisition — involves more than just finding the right cultural match and negotiating a good deal.
PHOENIX, AZ — As the sun comes up on the Arizona Biltmore, I have a huge smile on my face. Indeed, our team is READY to host the premier financial growth event for bank CEOs, senior management and members of the board: Bank Director’s 24th annual Acquire or Be Acquired Conference. This exclusive event brings together key leaders from across the financial industry to explore merger & acquisition strategies, financial growth opportunities and emerging areas of potential collaboration.
The festivities begin later today with a welcoming reception on the Biltmore’s main lawn for all 1,125 of our registered attendees. But before my team starts to welcome people, let me share what I am looking forward to over the next 72 hours:
Saying hello to as many of the 241 bank CEOs from banks HQ’d in 45 states as I can;
Greeting 669 members of a bank’s board;
Hosting 127 executives with C-level titles (e.g. CFO, CMO and CTO);
Entertaining predictions related to pricing and consolidation trends;
Hearing how a bank’s CEO & board establishes their pricing discipline;
Confirming that banks with strong tangible book value multiples are dominating M&A;
Listening to the approaches one might take to acquire a privately-held/closely-held institution;
Learning how boards debate the size they need to be in the next five years;
Engaging in conversations about aligning current talent with future growth aspirations;
Juxtaposing economic expectations against the possibilities for de novos and IPOs in 2018;
Getting smarter on the current operating environment for banks — and what it might become;
Popping into Show ’n Tells that showcase models for cooperation between banks and FinTechs;
Identifying due diligence pitfalls — and how to avoid them;
Testing the assumption that buyers will continue to capitalize on the strength of their shares to meet seller pricing expectations to seal stock-driven deals;
Showing how and where banks can invest in cloud-based software;
Encouraging conversations about partnerships, collaboration and enablement;
Addressing three primary risks facing banks — cyber, credit and market; and
Welcoming so many exceptional speakers to the stage, starting with Tom Michaud, President & CEO of Keefe, Bruyette & Woods, Inc., a Stifel Company, tomorrow morning.
For those of you interested in following the conference conversations via our social channels, I invite you to follow me on Twitter via @AlDominick, the host company, @BankDirector and our @Fin_X_Tech platform, and search & follow #AOBA18 to see what is being shared with (and by) our attendees.
Banks need to think beyond the notion that they can either build a technology solution or buy it — for inspiration, take a look at how Silicon Valley Bank uses APIs to tap into technology from third party providers.
Thanks to products like Amazon’s Alexa, financial institutions must now prepare for “hands-free banking.”
Various startups are using behavioral economics to nudge people towards making better financial choices for saving & investing.
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If you have been to any of our conferences, you’ve probably heard me (and others) encourage participants to get up & out from their offices to see what’s happening with their customers, potential partners and competition. I do my best to practice what is preached — and have recent trips to San Francisco, New York City and Austin to prove it. As I re-read hand written notes, dog-eared white papers and highlighted sections of annual reports, I realize just how much time I’ve spent talking about technology-driven trends shaping the financial industry. To me, three of the bigger issues being discussed right now involve:
How customers experience and interact with their bank — which broadly ties into the question should an institution buy, partner or mimic a fintech; and
Given all the hype surrounding machine learning and advanced decision modeling, leadership teams want to know how to augment a bank’s revenues & relationships with such technologies.
To these three trends, both our editor-in-chief, Jack Milligan, and I agree that most bankers understand the imperative to innovate around key aspects of their business, whether it’s payments, mobile in all its many permutations, lending, new account onboarding or data.
Personally, when it comes to knowing one’s customer (and potential customer), I find any good experience starts with great data. As Carl Ryden, the CEO and Co-Founder at PrecisionLender, made clear at their recent Bank of Purpose conference, “if you hold your data close to the vest and you don’t do anything with it, it’s not an asset. It’s a liability.”
So with that in mind, let me close by sharing a link to our newest issue of Bank Director magazine. This is our “Great Ideas” issue, one in which we highlight companies like USAA who crowdsource upwards of 10,000 ideas per year for products and new technology. At a time when banks of all sizes are starting to take advantage of platform-based services, this new digital issue is one that I am really proud to share.
With results like these precipitating editorial coverage from our team and attendees alike, you’ll probably understand why I find the just-released ten finalists for our “Best of FinXTech Awards” so compelling. Indeed, as the financial landscape continues to evolve, and executives grapple with a fast-changing operating environment that requires partnerships and collaboration, each of these relationships shows what is really possible when leaders explore something new together.
Bank of Nova Scotia (Scotiabank) + Sensibill: Scotiabank’s customers can store, organize and retrieve paper and electronic receipts through the Toronto, Canada bank’s mobile banking app and wallet, the result of a partnership with Sensibill, also based in Toronto. The service was launched in October 2016.
Franklin Synergy Bank + Built Technologies, Inc.: Built Technologies, in Nashville, Tennessee, improved the loan administration process for Franklin Synergy Bank, in Franklin, Tennessee. The $3 billion asset bank now manages a greater number of construction loans with fewer staff.
Green Dot (Go Bank) + Uber: Pasadena, California-based Green Dot Corp., which issues prepaid credit cards, partnered with Uber to provide the San Francisco transportation company’s drivers a fee-free debit card and an instant pay solution that allows drivers to be paid instantly.
IDFC Bank + TATA Consultancy Services (TCS): Due to a regulatory mandate, India’s IDFC Bank had just 18 months to expand into rural areas to better serve unbanked customers. The bank’s partnership with TCS, based in Mumbai, India, included the use of micro ATMs, which are modified point-of-sale terminals that expand the bank’s reach in rural areas.
National Bank of Kansas City + Roostify: San Francisco-based Roostify improved National Bank of Kansas City’s formerly inefficient and incomplete digital mortgage application process. Customers at the bank, based in Overland Park, Kansas with more than $600 million in assets, can now fill out a mortgage application in a little as 20 minutes, with no need for a phone call or trip to the branch to visit a loan officer.
Somerset Trust Company + BOLTS Technologies: BOLTS, based in Bethlehem, Pennsylvania, improved the account opening process at Somerset Trust Company, saving the $1 billion asset community bank in Somerset, Pennsylvania, roughly $200,000 in the first year by better automating the process and reducing error rates. Customers can start and complete the process on multiple channels.
Toronto-Dominion Bank (TD Bank) + Moven: TD Bank, based in Toronto, Canada, launched a real-time money management application in April 2016, developed by Moven in New York.
USAA + Nuance: USAA, based in San Antonio, Texas, made its website a little smarter in 2016 with the virtual assistant Nina, which provides support for USAA’s members. This use of artificial intelligence is the result of a collaboration with Nuance in Burlington, Massachusetts.
Woodforest National Bank + PrecisionLender: Partnering with Charlotte, North Carolina-based PrecisionLender to improve its loan pricing strategy helped $4.8 billion asset Woodforest National Bank, in The Woodlands, Texas, grow commercial loans by 16 percent and gain almost 20 basis points in net interest margin.
WSFS Bank + LendKey: WSFS Financial Corp., headquartered in Wilmington, Delaware, with $6.6 billion in assets, partnered with the lending platform LendKey, in New York, to expand the bank’s consumer loan portfolio with a student loan and refinancing product.
All ten of these partnerships demonstrate the strongest combination of collaboration and results. For those interested, my colleague Kelsey Weaver (the President of our FinXTech platform) announces the three “winners” on April 26, 2017, during the FinXTech Annual Summit, at the Nasdaq MarketSite.
“We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths.” -Walt Disney
Some days just seem to move faster then others. Fortunately, I found myself on a few airplanes this week without wifi (yes, no wifi!). What a treat to find a few hours of electronic-interruption free time to catch up on overdue reading. As I flipped through our soon-to-be-released issue of Bank Director magazine, I took note of a number of issues and trends that I intend to dive deeper into this weekend. I also pulled up PDFs of articles I’d seen — but had not had a chance to read — that relate to our fast-approaching Acquire or Be Acquired Conference. Finally, I jotted down a few thoughts on the types of information that I find compelling — notes that inspired this morning’s post.
You see, I really love connecting people with each other… and sharing ideas and insight that I find compelling. Oftentimes, this takes place in person; however, opportunity exists to do so in digital format. So if you’re curious about what’s happening in the banking space, let me point you towards these three sources of inspiration:
Most Saturday mornings, for me, involve a healthy dose of wit + wisdom from Gregg Schoenberg vis-a-vis The Financial Revolutionist. Powered by Wescott Capital, I appreciate how this weekly newsletter provides sharp and distinctive commentary on financial innovation trends.
For those that favor a podcast, take a listen to The Purposeful Banker (backed by PrecisionLender). Over the past few years, they have assembled a strong library of perspectives relevant to how banks might better perform given various technologies available.
Finally, many know of Chris Skinner as an author and independent commentator on the financial markets. His blog, the Finanser.com, is one I consider a must-read.
As a bonus, Deloitte expects banks to deepen their engagement with the fintech ecosystem as the trend towards digitization accelerates — a theme you’ll recognize if you’ve been on Bank Director’sFinXTech.com*. The full report from the consultancy can be found here.
*As the financial landscape continues to evolve, and executives grapple with a fast-changing operating environment that requires partnerships and collaboration, I am so impressed by the exceptionally astute group of men and women that are helping to shape the future of finance through their day-to-day jobs + as part of FinXTech’sAdvisory Group. FWIW, both Gregg and Chris are members.
In just 20 days, we raise the lights on our 23rd annual Acquire or Be Acquired Conference. This is Bank Director’s biggest event of the year, one primarily focused on banking’s “great game” — mergers and acquisitions. My team has spent considerable time and energy developing a spectacular event focused on growth-related topics that range from exploring a merger to preparing for an acquisition; growing loans to capturing efficiencies; managing capital to partnering with fintech companies. To see the full agenda, click here.
Widely regarded as one of the banking industry’s premier events, we have more than 1,000 people registered to attend AOBA later this month — an all-time high. We couldn’t do this alone, and over the course of these 2 ½ days, executives from many of our industry’s leading professional services firms and product companies share their perspectives on “what’s now” and “what’s next.” I invite you to take a look at all of the corporate sponsors joining us: